Last Updated: October 2026
Welcome to PMA Web Design (“we”, “our”, or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, enquire about our services, or enter into an agreement with us for web design, hosting, and maintenance services.
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is PMA Web Design, based in the United Kingdom.
1. Information We Collect
We may collect and process the following types of personal data:
- Contact Information: Your name, email address, telephone number, and physical billing address.
- Performer Portfolio Media: Information you provide to us to build your website, including headshots, biographies, performance credits, CVs/resumes, audio files, and showreel video links.
- Technical Data: IP addresses, browser types, and usage data collected automatically via cookies when you visit our website.
- Billing & Financial Data: Information required to process initial flat-rate fees and subsequent annual maintenance renewals (handled securely via third-party invoice and payment processors).
2. How We Use Your Information
We use the information we collect for the following lawful bases and purposes:
- To Perform Our Contract With You: To design, build, and launch your website; to set up your custom email address; and to perform your annual layout and content updates.
- To Manage Infrastructure: To provision web hosting environments and manage server storage for your website files and media.
- To Communicate With You: To respond to your project enquiries, send project updates, and manage your annual billing and maintenance renewals.
- Legitimate Interests: To improve our website performance, troubleshoot technical issues, and protect against security vulnerabilities.
3. Sharing Your Information with Third Parties
We do not sell your data. However, to deliver our all-inclusive design and hosting packages, we must share specific details with trusted third-party service providers:
- Domain Registrars: We share your name and contact details to register and maintain ownership of your custom domain name.
- Web Hosting Providers: Your website files, database, images, and emails are securely stored on our dedicated reseller server infrastructure.
- Analytics Providers: To analyze traffic and usage patterns on our website.
- Legal Authorities: If required by law, we may disclose information to protect our rights, your safety, or comply with legal proceedings.
4. International Data Transfers
PMA Web Design works with performers globally, including clients in the UK, United States, and Europe. If you are located outside the UK, please note that we transfer, store, and process your data within the UK and the secure server locations of our hosting providers. We implement standard contractual clauses and strict security measures to ensure your data remains fully protected under equivalent GDPR standards.
5. Data Retention
We will retain your portfolio media and personal information for as long as your website remains active on our hosting network, or as long as necessary to fulfill our legal, accounting, and reporting obligations. If you choose to terminate your annual maintenance package, your data will be securely deleted from our hosting servers upon the expiration of your service contract.
6. Your Data Protection Rights
Under UK and EU GDPR, you have the following rights regarding your data:
- The Right to Access: You can request a copy of the personal data we hold about you.
- The Right to Rectification: You can ask us to correct or update inaccurate information.
- The Right to Erasure: You can request that we delete your personal data (subject to active contract limitations).
- The Right to Restrict Processing: You can object to or ask us to restrict how we process your data.
To exercise any of these rights, please contact us at info@pmawebdesign.com.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. Any updates will be posted on this page with a revised “Last Updated” date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
PMA Web Design
Email: info@pmawebdesign.com
